As a contractor, it’s essential to start working on a project with a clear understanding of the scope of work. You need to know the goals and deliverables of the project. When work is expanded by the client, project manager, designer or anyone in authority, without any formal request and agreement (scope creep), the project can be affected.
Here is what to know about scope creep in construction:
Why does it happen?
Different factors can contribute to scope creep. Examples include a lack of clear project requirements, a client trying to get extra work without paying and a lack of communication between involved parties. For example, a client who does not understand the complexity of their project may only realize the need for extra work after construction begins. In turn, they may want the contractor to make changes without adjusting the schedule or budget.
How can it affect the project?
Extra work results in additional costs. A client requiring you to perform extra work with the initial budget can lead to a cost overrun. Project delay is another way scope creep can affect you. If you had planned to take another project, you may miss out on that job, seeing that your pre-existing schedule will be disrupted.
It’s also not uncommon for low-quality work to be reported on projects that were expanded without a plan. This happens due to a strain on resources and professionals being overworked and rushed. Besides, your team may lose motivation when their tasks keep being altered.
What should you do?
When you notice an uncontrolled expansion to a project, communicate that the additional work is not included in the contract you signed. Inform the client about the potential impacts of their decision and work together to develop solutions.
If your client is uncooperative, you may need to consider other options. Legal guidance can help you avoid costly consequences, protecting your career and reputation.